Shipping policy
SHIPPING TIMES AND COSTS
SHIPPING IN ITALY
- Standard Shipping: 3-5 business days → €9
- Free Shipping: 3-5 business days for orders over €150
Package preparation times vary from 3 to 5 days.
Please note: During SALES, PROMOTIONS, and BLACK FRIDAY, shipments may be delayed.
SHIPPING WITHIN THE EUROPEAN UNION
- Standard Shipping: 4/6 working days → €18
- Free Shipping: 4/6 working days for orders over €300
Package preparation times vary from 3 to 5 days.
Please note: During SALES, PROMOTIONS, and BLACK FRIDAY, shipments may be delayed.
UNITED STATES AND CANADA
- Standard Shipping: 6/8 business days → $31
- Free Shipping: 6/8 business days for orders over $300
Package preparation times vary from 3 to 5 days.
Shipments outside Europe are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier entrusted with the shipment will charge the customer.
Depending on the country from which the purchase is made, customs operations may be required. If the order is not cleared through customs, it will be returned to our headquarters and any customs fees will be deducted from the refund. Please contact your local customs office for more information on shipping costs and methods.
Please note: During SALES, PROMOTIONS, and BLACK FRIDAY, shipments may be delayed.
REST OF THE WORLD
- Standard Shipping: 6/8 working days → €56
- Free Shipping: 6/8 working days for orders over €300
Package preparation times vary from 3 to 5 days.
Shipments outside Europe are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier entrusted with the shipment will charge the customer.
Depending on the country from which the purchase is made, customs operations may be required. If the order is not cleared through customs, it will be returned to our headquarters and any customs fees will be deducted from the refund. Please contact your local customs office for more information on shipping costs and methods.
Please note: During SALES, PROMOTIONS, and BLACK FRIDAY, shipments may be delayed.
* Shipping times are approximate. We will do our best to ship your order as soon as possible. Orders are processed Monday through Friday, from 9:00 a.m. to 2:00 p.m. If your order was placed on a Saturday, Sunday, or holiday, it will be processed on the next business day. Our carriers do not deliver on Saturdays or Sundays. We will send you an email with the tracking number as soon as the items are shipped. If your order contains multiple items, they may be shipped at different times. You will receive a tracking number for each shipment. Shipping costs will only be charged for the first delivery.
